Copyright © 2026 New Unique Desi
Powered by Resham & Dhaaga
Terms And Conditions
We strive to provide you with the best possible shopping experience at all times. In case of any issues, concerns, or discrepancies, you may always reach out to our team at contact@newuniquedesi.com.
By visiting and using www.newuniquedesi.com, you agree to read, browse, and access all information subject to the terms of use and guidelines applicable to our services. If you do not agree with these Terms & Conditions, we kindly request that you refrain from using our website.
The following terms and conditions govern the use of our website and services.
Use of Information
As part of registering as a customer of New Unique Desi, you may be required to provide certain personal information. Upon successful registration, you may receive confirmation communications regarding your account or orders.
To access certain website services, you may be required to log in using your email address and password. You are responsible for maintaining the confidentiality of your account credentials and preventing unauthorized access. New Unique Desi reserves the right to suspend or revoke access to any account in case of security concerns or misuse.
Copyright
All content available on this website, including but not limited to graphics, text, images, designs, logos, button icons, digital downloads, product descriptions, and software, is the exclusive property of Resham & Dhaaga / New Unique Desi.
No part of the website may be copied, reproduced, distributed, or used for commercial purposes without prior written permission. Any unauthorized use of our intellectual property, trademarks, designs, or content may result in legal action.
Colours
We strive to display product colours as accurately as possible. However, slight colour variations may occur due to photography conditions, lighting, screen settings, or device display differences.
Accordingly, minor variations in colour and shade (up to approximately 10%) shall not be considered defects, and New Unique Desi shall not be held liable for such differences.
Billing & Taxes
All prices displayed on our website are inclusive of applicable GST unless otherwise stated.
Applicable taxes are calculated based on the shipping address and prevailing tax regulations. We reserve the right to collect taxes and shipping charges wherever applicable.
Payments
We offer multiple payment methods for your convenience, including:
- Credit Cards
- Debit Cards
- Net Banking
- UPI
- Wallets
- Cash on Delivery (where applicable)
We reserve the right to restrict or refuse certain payment methods for specific products or orders.
Accepted credit cards include, but are not limited to, Visa, Mastercard, American Express, and other supported payment networks.
For order cancellations and refunds involving online payments, applicable payment gateway charges may be deducted where permitted.
Delivery
Our courier partners will deliver orders to the shipping address provided at the time of placing the order.
Estimated delivery timelines are provided for convenience and may vary depending on product availability, location, public holidays, weather conditions, courier delays, or other unforeseen circumstances.
Delivery attempts will generally be made up to three times by the courier partner. In the event of unsuccessful delivery attempts, the order may be returned or cancelled. Refunds, if applicable, will be processed as per our Refund Policy.
We appreciate your cooperation and understanding in case of any shipping delays.
Services & Complaints
Customer satisfaction is our highest priority. In case of any questions, concerns, feedback, or discrepancies, our support team will be happy to assist you.
Contact Us
Head Office
Resham & Dhaaga
6, Shiv Thakur Lane, Burrabazar
Kolkata – 700007
West Bengal, India
Phone
+91 93300 82038
Monday – Friday (10:30 AM – 6:00 PM IST)
+91 93300 82038
Reply Time: 1–2 Working Days
For any assistance regarding orders, products, sizing, shipping, returns, collaborations, or general inquiries, please feel free to get in touch with us. Our team will respond as soon as possible.
